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Assessment Methods

collect info in planning programs surveys, forums, advisory boards, evaluations, interviews, observations more information on determining wants and needs of the community, more successful agency

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Marketing Methods

Advertising – any paid communication through media radio tv magazine newspaper based on purchasing preferences on target market, type of service, cost of purchase, and

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Schedule

Scheduling is the way in which programs and services are offered to benefit the community.  Programs may be seasonal, in which there is only a

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Planning a Program

Must have a program management plan: rationale common philosophy programming mission the need for the program? program goals and objectives promotional plan (timeline) financial plan

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Programming – Intro

33% of questions from programming Outcome-Focused Programming There are four approaches to outcome-focused programming Engineer THEORY BASED EXPERIENCES at a specific, targeted outcome FOur Steps:

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CPRP Prep Study Guide Blog Post
Operations

Partnerships

Partnerships can be helpful to parks and recreation departments.  It prevents the duplication of services so that the community receives the needed programs and services,

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CPRP Prep Study Guide Blog Post
Operations

Customer Service

Defined as a systematic way to respond to customers. Internal customer service training other staff – communication, policies, and procedures educate others on mission, vision,

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CPRP Prep Study Guide Blog Post
Operations

Needs Assessment

Needs assessment are basically surveys that ask the community for ongoing feedback.  Target markets may be specific to a location, demographic, or interest. Natural needs assessments

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Information Systems

Computer programs that allow organizations to organize information – equipment might include, reservation systems, registration systems. Employees benefit the most from improved inofmration systems.  These improvements

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CPRP Prep Study Guide Blog Post
Operations

Maintenance Standards

First step to a maintenance plan – develop maintenance objectives and standards Specificity and clarity are essential Based on rec agency standards for acceptable performance

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CPRP Prep

Types of Recreation Plans

I’ve heard the quote “Planning is essential, plans are useless” time and time again on my favorite podcast, Manager Tools.  I think the podcast modified

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CPRP Prep Study Guide Blog Post
Operations

Policies and Procedures

Policies are a set of driving rules governing an organization.  Policies are typically approved by a governing body and tell an agency what is expected.

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CPRP Prep Study Guide Blog Post
Operations

Safety/Security Plans

A safety plan includes regular inspections of common public areas: bathrooms facility floors equipment Routine inspections may include: things to look out for how often

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CPRP Prep Study Guide Blog Post
Operations

Site Plans & Maps

Site Plans and Maps Imagine flying over a park or facility and seeing a birds eye view of the land.  Site plans and maps provide

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